Known issues, workarounds and fixes available.

A good old restart fixes most issues.
If you're having difficulties with the app in any way, close all other running apps and Slatable and restart your phone. If you're still havin...
Thu, 9 Aug, 2018 at 10:34 AM
Unable to import some landscape videos
Sometimes Slatable thinks a video you've recorded in landscape on your device is a potrait video and will not import it as a Take. This can also ha...
Wed, 20 Mar, 2019 at 6:48 PM
Fixed in 2.3: Unable to compile or save Audition videos or Takes.
Please update to the latest version of Slatable 2.3 as these issues have been fixed! If you are unable to save Takes or Auditions. Go to Settings &g...
Mon, 18 Mar, 2019 at 2:03 PM
FIXED in 2.4: Very long project titles overlap in Pro
If you have a title with over 33 characters the title will overlap your headshot and fall off the right of the title card. We will have a fix in the nex...
Sat, 6 Apr, 2019 at 2:21 PM
Only title cards are rendered.
We are aware of an issue where only your title cards get rendered when you compile a tape. This can happen when you've updated your device OS or Sl...
Fri, 28 Jun, 2019 at 10:42 AM
Screen Recorded Videos won't render in Slatable 2.3
We are aware of this issue. Workaround: You can import your screen recorded video into iMovie on your phone or your Mac, export it and then import i...
Tue, 26 Mar, 2019 at 11:07 AM
SlatablePro: Importing headshots crashes the app
We've heard from a few users who have tried to import headshots into the Pro version of Slatable and the app crashes. Please upgrade your phone to ...
Tue, 9 Apr, 2019 at 1:59 PM
After upgrading to Pro watermark still shows
After you have upgraded to Pro any Auditions you created in the regular Slatbale will need to be re-compiled to remove the watermark. There are two ways to ...
Wed, 1 May, 2019 at 1:33 PM
Can't access camera, microphone or save to Photos.
This is normally a permissons issue. Close out the app. Go to iPhone Settings > Slatable > and turn permissions on or if they were already on,...
Thu, 25 Jul, 2019 at 1:32 PM
WeTransfer file names incorrect when sharing from Photos app.
We're aware of an issue where file names become a string of characters when sharing your auditions with WeTransfer on iOS. The workaround is to sav...
Sat, 10 Aug, 2019 at 8:36 AM