Known Issues and workarounds

Slatable and SlatablePRO

Can't access camera, microphone or save to Photos.
This is normally a permissions issue. 1. Close out Slatable. 2. Go to iPhone Settings > Slatable > and turn permissions on or if they were not...
Wed, 3 Feb, 2021 at 3:30 PM
WeTransfer file names incorrect when sharing from Photos app.
We're aware of an issue where file names become a string of characters when sharing your auditions with WeTransfer on iOS. The workaround is to sav...
Sat, 10 Aug, 2019 at 8:36 AM
After upgrading to Pro watermark still shows
After you have upgraded to Pro any Auditions you created in the regular Slatable will need to be re-compiled to remove the watermark. There are two ways to ...
Wed, 5 Aug, 2020 at 10:21 AM
Adding a manager doesn't always save
We are aware of an issue where you input a manager in Settings and but it doesn't save the information. If you enter the manager info again it will...
Wed, 23 Sep, 2020 at 11:36 AM
Videos shot in PhotoBooth not compiling.
Slatable only supports videos shot on the iPhone camera and in Slatable at this time. Workaround: Open with Quicktime and export as 720p. Import int...
Fri, 23 Apr, 2021 at 7:39 PM