Bad sound on iPhone 12

Modified on Thu, 29 May at 12:28 PM

We're getting reports of users on iPhone 12s having sound level issues. There seems to be a hardware issue that might be causing the issue. 


iPhone mics are extremely sensitive so make sure you have cleaned them properly.


Steps to take:

  1. Turn off Spatial Audio in iOS Settings > Camera > Record Sound > Mono
  2. Use back camera which will in turn use the back mic.
  3. Turn the speaker volume down as low as it can go but you can still hear it.
  4. Use a bluetooth speaker for SceneAudio and place away from the phone mics.


Please contact support if none of the above are helping.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article